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Four Tips When You Encounter Pushback
In Switch, the Heath brothers talk about ways to overcome internal and cultural resistance when you’re ready to make a change.
Five steps to clearer communication
What you say might not be what people are hearing. The Four Conversations will help you bridge that gap.
No one likes broken promises. But it’s not because people are inherently evil (though some might seem like it). Rather, the discrepancy lies between intent and actual execution. And the most frequent offenders in this category are people-pleasing high-achievers like John. So why not learn from his situation?